Amazon Healthcare Strategic Initiatives Program Manager 

United States, Texas, Arlington 

513598413

This position can be based in Washington DC, Seattle, Atlanta, New York, Boston, Atlanta, Nashville, Chicago, Dallas, Austin, San Francisco, San Jose, or Toronto.
______________________________________In this role you will: 1/engage strategic customers and partners and work with our program teams translate their requirements into our scalable programs, 2/engage on strategic customer opportunities to ensure that our programs meet customer needs, 3/maintain and monitor key metrics, 4/distill insights and report in business reviews to the key stakeholders, 5/provide business requirements to build reports and telemetry for frequent monitoring, 6/ensure procedures are followed to ensure compliance within financial guardrails, 7/collect best practices and insights that can be replicated in other cases, and 8/triage requests in the queue to balance workloads across the team to maximize efficiency and capacity. This role requires close coordination with multiple AWS teams, including senior AWS executives, the AWS sales organization, customers, partners, business development, and professional services.Key Responsibilities
• Work across all levels of a matrixed, global organization to advance our leading strategic healthcare initiatives
• Coordinate across many AWS teams with impact and visibility at the highest levels of AWS
• Collaborate with AWS healthcare, business, sales, services, legal and engineering leaders to develop, manage, and advance each initiative
• Manage team members, stakeholders and third parties contributing to strategic AWS healthcare initiatives
• Manage charter, budgets, resources, timelines, risks, weekly and monthly reporting / analytics, KPI’s / measurement, business reviews and working groups
• Build repeatable processes, tools, and reporting for globally dispersed teams, to simplify execution on strategic deals
• Engage and Gather feedback from field teams, customers, and partners to support evolving customer needs and drive continuous improvement of programs & initiatives
• Develop plans and processes, and routinely communicate and document the measurement and impact of strategic programs to the leadership team, and include program perspectives in other planning processes as needed
• Set and manage the cadence for monitoring performance against goals, ensuring all stakeholders understand and plan for what needs to be delivered throughout the year
• Develop global communications plans for our strategic initiative and ensure AWS Leadership is kept updated on performance, risks and blockers
• Coordinate and contribute to our semi-annual business planning process
• Engage and collaborate with AWS healthcare marketing to continuously deliver healthcare messaging that differentiates AWS value to AWS partners and healthcare provider organizations
• Facilitate meetings, working sessions, and exercises that assist the program leaders and stakeholders in optimizing effectiveness amongst themselves and across the organization in general
• Take on special projects on an as needed basis to include delivering on narrowly focused tasks to broader ranging initiatives that need definition and the curation of insights
• Expand AWS healthcare knowledge base via documented learning and published best practices
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- • 5+ years business operations / program management
- • 5+ years of experience in healthcare, healthcare software technology, and operations
- • 5+ years of experience analyzing and managing complex and global programs
- • 5+ years supporting sales / partner organizations and managing GTM performance
- • Experience launching and growing successful solutions and initiatives
- • Experience in the use of Salesforce, Tableau, and Excel

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- PMP Certification