Microsoft Microsoft Market Consultant 

Taiwan, Taoyuan City 

513329090

You will also serve as a friendly and insightful primary point of contact for our customers, Best Buy Retail Pros and management staff. The Microsoft Market Consultant will be training and partnering with Best Buy’s in stores within an assigned District. You’ll also be responsible for inspecting what we expect and funneling feedback to corporate for overall improvement ideas, maintaining visual merchandising excellence to represent the Microsoft Brand while engaging customers through exciting and powerful product demonstrations and Retail Pro’s trainings. You will manage the Microsoft business in the Windows Store within Best Buy and be accountable for driving performance at the store level.

Required/Minimum Qualifications

• High School Diploma or equivalent AND 3+ years retail experience
  • OR Bachelor's Degree AND 1+ year(s) retail experience.
• Business level fluency to read, write and speak Spanish

Additional or Preferred Qualifications

• High School Diploma or equivalent AND 5+ years retail experience
  • OR Bachelor's Degree AND 3+ years leadership retail experience AND 1+ year(s) multi-unit experience.
• Remote multi-unit support and/or managerial experience
• Passion for and usage of Microsoft products and technology.
• Superior end to end customer service/people rapport building skills, both 1:1 and in a group environment
• Detail-oriented with solid written and verbal communication skills, problem-solving and presentation skills, and multi-tasking ability
• Teaching or training experience
• Prior experience selling technology or other consumer products
• Thrive in a fast paced, dynamic, public facing environment and ability to be flexible and adaptable to ever-changing business demands
• Team player and ability to get along with others.
• College degree and/or equivalent work experience.

Partner Store Market Consulting ATR-D - The typical base pay range for this role across the U.S. is USD $30.14 - $50.72 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $36.68 - $53.75 per hour.

Learn more about base pay ranges and pay equity:

Microsoft will accept applications for the role until March 26, 2025.

• Support Best Buy employees and customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.
• Maintain expert level product knowledge in all Microsoft retail consumer products, devices, and services.
• Self-educate, share specialized knowledge, and expertly demonstrate and present the newest product and service offerings across all devices.
• Ability to coach and influence Best Buy store partners in driving positive business results to meet or exceed Performance Targets.
• Build collaborative internal and external partnerships in the development of the necessary tools and program offerings that will lead to long-term mutual partner outcomes.
• Maintain Microsoft merchandising standards in accordance with Microsoft brand guidelines.
  Provide store level insights to Channel, Sales, and Category teams influence marketing and sales programs and strategies.
• Transfer Microsoft evangelism of products through in-person group presentations, training events, and conference calls.
• Support and manage the Microsoft business for up to 5 stores: including aligning training and other store business needs
• A typical work week would run Sunday-Saturday, with Tuesday and Wednesday off.
• Assisting Microsoft Experts/Consultants, in side-by-side sales interactions, as well as individualized.