As a Risk Management Principal Associate, in Card Association Management (CAM), you will be responsible for working with the payment networks (e.g., Visa, MC, etc.) and our internal partners to identify, assess, and mitigate risks to Capital One across the enterprise. You will enhance the risk infrastructure by supporting required L2 functions/controls/documentation. In addition, areas of ownership will include risk event management and process management, along with general guidance related to compliance with payment network operating rules and regulations.
Responsibilities include:
Become a subject matter expert in payment network operating rules and regulations
Support the Card Association Management (CAM) team through audits (internal, external, and network-driven)
Build relationships with various teams, including risk, across the enterprise to ensure effective introduction of and compliance with payment network rules
Manage exception processes with the payment networks, including negotiating, documenting, and renewing exceptions across the enterprise
Engage with teams tasked with payments/branding innovation to provide guidance to ensure compliance with network requirements
Assess new NPMIG initiatives for impact to CAM/payment networks
Consult on new product marketing plans and legal playbook creation to ensure compliance with network guidelines
Develop and manage a repository of L2 process artifacts
Track and resolve process breakdowns
Develop and maintain formal process documentation including procedures and process flow diagrams
Act as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
Contribute to or create “Playbooks” in various LOBs to document high level requirements
Complete necessary documentation as needed for payment networks, such as third party registration, exceptions, etc.
Manage information security, cyber, technology, Third Party Data Share, and other risks related to the payment networks as they arise
Support, partner and influence internal and external stakeholders
Ensure visibility and transparency to internal and external stakeholders on the health of operations, including identification of critical needs/dependencies and risks
Basic Qualifications:
High School Diploma
At least 2 years of Operations, Financial Services Compliance or Risk Management experience
At least 2 years of experience supporting, partnering and interacting with internal business clients
Preferred Qualifications:
Bachelor's Degree
3+ years Process Management or Project Management Experience
3+ years of Operations, Financial Services Compliance or Risk Management experience
2+ years of risk methodologies and corporate risk practices experience
PMP, Lean, Agile or Six Sigma certification
This role is hybrid, where you will be expected to spend 3 days per week working in office.
Richmond, VA: $106,700 - $121,700 for Principal Risk SpecialistThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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