Nvidia Technical Account Manager 

United States, California 

510648195

What you'll be doing:

• Work with NVIDIA Enterprise customers and internal users to improve the availability, reliability, and overall experience of working with NVIDIA AI Enterprise products

• Take ownership and drive customer issues with NVIDIA AI Enterprise deployments from inception to resolution

• Build upon the opportunity to research new use cases with GPUs

• Bring independent analysis, communication, and problem-solving to customer experience

• Collaborate with engineering to document, recreate and solve issues

• Author and incorporate technical solutions into our knowledge base

What we need to see:

• BS in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience)

• 5+ years system software development and troubleshooting experience, ideally with some customer facing

• Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team-oriented

• Strong computer science concepts and excellent knowledge of Python and scripting methodologies

• Professional-level communication skills, interpersonal skills with a passion to solve problems

• Superb interpersonal and communication skills, given you would be working closely with our customers and engineers to understand, explain and resolve issues, and collaborate with the team to deliver scalable software.

• A proven grasp of datacenter and Artificial Intelligence technologies, to provide comprehensive solutions for complex installations, maintenance, or operations for a broad scope of leading-edge products.

Ways to stand out from the crowd:

• Experience as a developer and/or support escalation team member for large enterprise/service provider customers at a company that produces AI and data analytics software

• Experience developing with C and/or python

• Background with developing or debugging AI and data analytics software.