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JPMorgan Business Assistant 
United Kingdom 
509531878

03.08.2024

As a Business Assistant in the Investment Bank, you will have the opportunity to support senior executives in a fast-paced environment. \You will demonstrate flexibility, confidentiality, and a strong work ethic. Your good time management, resourcefulness, and diligence will be key in delivering strong business and client outcomes. You will also have the opportunity to work on additional assignments outside the core EA responsibilities, providing a diverse and challenging role.

Job responsibilities

  • Advanced, proactive diary management; to include senior internal/external meetings, conference calls, and ability to manager orchestration of Off-Sites/Town Halls/Skip-Levels, senior board engagements
  • Partner with relevant groups to execute travel and entertainment booking and enable expense processing within policy - Escalates and enforces all Firmwide T&E policies with their team including receipt requirements and timely handover of required information
  • Internal and external client handling to include client facing interaction with senior public figures and officials across various industries globally plus the co-ordination of department scheduling & transactional activity
  • Partner with relevant groups to enable expense processing - Escalates and enforces all Firmwide T&E policies with their team including receipt requirements and timely handover of required information
  • Ability to face off to wider support groups and partner with Business Management and other key business stakeholders cross LoB. Confident to act on behalf of seniors with a strong degree of ownership
  • Ability to utilise internal systems, complete accurate data entry, produce reporting, MIS and metrics, and collate information using MS Office suite as required
  • Oversight for distro lists, technology usage and other administrational housekeeping
  • Become an integral part of the business, understand changeable group priorities and business expectation, and take appropriate action
  • Partner with assistants cross LoB to provide coverage as required and build a global network
  • Additional involvement and ownership of projects and training for the right candidate subject to performance

Required qualifications, capabilities, and skills

  • Professional executive client handling, ability to build and maintain business relationships
  • Advanced executive diary management, can apply good judgment and understand competing priorities
  • Strong, executive communication style both written and verbal with high degree of confidentially professionalism and gravitas
  • Experienced travel coordinator: production of accurate itineraries, plan B & C, able to navigate systems expertly and optimise travellers time effectively with oversight of business costs
  • Strong awareness of expense systems and cost control initiatives e.g., can champion expense policy and challenge stakeholders at point of booking where necessary
  • Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively across different hierarchies
  • Exhibits a positive, common sense approach and can drive forward seniors schedule with ownership, can demonstrate pro-activity and ownership within the role
  • Has a high level of attention to detail and delivers high quality results, high level technical capabilities
  • Fully understands the culture of an Investment Bank, can quickly grasp the political landscape and key people within the organization
  • Is a strong team player and solution orientated, can act as a role model and mentor to peers
  • Stays current with all CIB/Firmwide Policies and can comfortably ensure those they support understand how to adhere to same. Will escalate concerns or issues