SAP SAP Business Process Principal Consultant - Transportation Management 

United States, Pennsylvania, Newtown Township 

50939082

EXPECTATIONS AND TASKS

The CoE Architect is required to lead critical engagements with customers in functional and technical areas. He/ She is required to:

• Lead functional design validation workshops identify risks and provide recommendations to optimize business processes, system automation, system landscape, and protection of investment. They are expected to resolve critical business process design issues and work closely with SAP development to provide the best practices and reference architecture to the customers.
• Lead critical customer escalation and drive critical issues to resolution. Through these activities, SAP and COE build a trusted advisor relationship with the customer. SAP COE provides a broad range of offerings to cover planning, implementation, operations, upgrades, and continuous improvement. You can ensure the optimum performance of SAP solutions -- and the maximum benefit to SAP customers.
• Required to support customer implementations and provide architectural guidance and best practices for the business processes, ideas for improving customer productivity, providing the highest levels of customer satisfaction, and running an infrastructure that empowers customers to take advantage of new opportunities.
• Conduct deep root cause analysis with technical and programming skills, provide solutions and deliver services in very complex environments for specific fields/areas. The complex landscape can include On-premise systems, Public and Private cloud, and triaging issues across the heterogeneous landscape.
• Provide support to MCS Backoffice as De-escalation Architects to Identify top issues and creates and execute action plans, lead analysis of system landscapes and technical issues, and leads analysis of core business processes for all applications. Leads analysis of system or application operations develops comprehensive service plans for customers.
• Builds up expert knowledge and develops support services for new products/components like Machine Learning and IoT and ramp-up solutions. Develops concepts for service/business processes/ product development. Provides knowledge transfer(internal/external).

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• The ideal candidate will have at minimum a bachelor’s degree in mathematics, Computer science or engineering.
• Development experience in one or more programming languages (e.g. ABAP, Java, C++).
• Functional expertise Ability to work independently and take ownership of assigned tasks
• Excellent oral and written communications skills in English, with the ability to effectively interact with all levels of customers and management, both internal and external.
• Willing to travel to SAP customers worldwide. Occasional weekend work may be required.

WORK EXPERIENCE

• A minimum of 10 years of SAP product Experience is mandatory in one of the key areas such as - SAP Transportation Management and Business Network for Logistics, S/4HANA, Global Track and Trace, Supply Chain Management, or Logistics
• Technical and development experience in ABAP, Java, BOPF, SAP FPM, SAP BTP

We win with inclusion

Philadelphia