PayPal Special Investigations Analyst 

Singapore, Singapore 

508821008

In your day-to-day role, your responsibilities include:

• Act as primary point of contact for regional and cross-regional Brand Risk Management escalations; address stakeholder escalations and ensure timely delivery of review outcomes, case escalations, and on-boarding reviews.
• Facilitate collaboration on cross-functional matters with a BRM-component, including interaction with internal stakeholders such as Sales, HO&U, Public Relations, Legal, Compliance/AML, Global Investigations, Financial Intelligence Unit, etc.
• Review and attend to internal and external BRM case escalations and deliver review outcomes promptly.
• Prepare detailed reports and readouts for senior leadership, highlighting trends, risks, and opportunities for improvement. Provide actionable insights and recommendations based on data analysis.
• Continually assess emerging risks posed by external factors including regulatory changes, payment partners, and evolving consumer/public sentiment.
• Create and amend policies, strategies, and processes to support investigators and product developers, enabling business growth while ensuring alignment with reputational, legal, and processor risk appetites.
• Manage relations with external parties, including rights holders, network payment partners, regulators, law enforcement agencies, and industry partners.
• Lead strategically important projects as agreed upon by the leadership team.

What do you need to bring

• Bachelor’s degree in finance, Legal, Criminal Justice, or a comparable field, or equivalent work experience.
• Minimum of 5 years' experience conducting research and investigations related to Fraud, Anti-Money Laundering, Customer/Enhanced Due Diligence investigation, or verifications.
• Ability to work efficiently with attention to detail in investigations, analysis, and writing.
• High level of professionalism, self-motivation, and sense of urgency.
• Experience with Card Network requirements is a plus.

Our Benefits:

Any general requests for consideration of your skills, please