Uber Strategic Operations Manager US & C Delivery - Eater 

United States, West Virginia 

507043406

What You'll Do

• Own and execute the specialty merchandising strategy across high-impact moments (e.g., holidays, cultural events, and key cuisines) that drive customer engagement, business growth, and merchant visibility.
• Design in-app shopping experiences through curated content and themed campaigns that increase discovery and conversion.
• Partner cross-functionally with teams across Operations, Marketing, CRM, Product, and Engineering to bring merchandising campaigns to life—from ideation to launch.
• Develop insights and performance metrics to measure success, iterate on campaign strategy, and uncover new growth opportunities.
• Serve as the voice of the customer— ensuring merchandising moments reflect what’s culturally relevant, seasonally timely, and deeply local.

Basic Qualifications

• Minimum 1.5 years of professional work experience in a related field (consulting, investment banking, technology, operations, strategy, or analytics)
• SQL and Excel proficiency
• Bachelor's degree

Preferred Qualifications

• 2–4 years of professional experience in a related field such as consulting, investment banking, strategy, operations, or analytics—ideally with exposure to merchandising, e-commerce, or consumer tech.
• A track record of solving complex problems with unique, scalable solutions—you're comfortable navigating ambiguity and tackling challenges from multiple angles.
• Strong quantitative analysis skills with the ability to turn data into actionable insights and measurable outcomes—whether evaluating campaign performance or shaping the in-app experience.
• Proven experience building and executing complex processes across cross-functional teams—driving operational excellence from planning through to flawless execution.
• Excellent communication and presentation skills with experience synthesizing insights and influencing stakeholders at all levels, from strategy leads to product managers.
• Highly collaborative with strong stakeholder management skills —you thrive in a team-first culture and are skilled at building deep, trust-based relationships across marketing, tech, and ops.
• Sharp business judgment and critical thinking with a bias toward action—you move quickly, make smart trade-offs, and focus on impact.
• A passion for customer experience, cultural trends, and curated merchandising —you understand how to engage audiences and create relevant moments that drive discovery and delight.

For New York, NY-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .