The essential responsibilities of the Commercial Account Manager are to work directly with NetApp’s partners and their customers to capture sales opportunities and to work effectively across functions with other NetApp employees. Specific areas of responsibility that you will be responsible for include:
- Leverage existing industry contacts in the technology space in order to acquire new customers
- Identify, source and initiate contact with new prospects
- Manage the sales pipeline to quickly grow prospects into new customers
- Further develop existing customer relationships to increase our product utilization
- Enhance ongoing communication to maintain high customer satisfaction levels
- Proactively identify and address support issues in a timely manner Responsible for the creation, implementation and execution of sales plans
- Regular forecasting and reporting of revenue
- Maintain and demonstrate both a commercial and technical understanding of NetApp’s products and services in order to appeal to a broad customer audience
- Attend and speak at tradeshows and conferences Manage RFP responses Provide, or facilitate training opportunities for your accounts