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Apple Benefits Analyst - Income Protection Programs 
United States, California, Cupertino 
504814209

Yesterday
Key Qualifications
  • 8+ years of experience in a mid/large size company environment (retail, telephonic support, or technology company experience in a plus)
  • Clinical expertise in physical medicine and/or mental health as it impacts employee health and productivity and disability and leave experience.
  • Deep knowledge of leaves, disability and workers' compensation, and the administration of these programs
  • Experience working with third-party leave administrators
  • Excellent digital literacy; strong proficiency with Excel; experience with Macs a plus
  • Strong customer service skills
  • Outstanding analytical and problem solving skills with exceptional attention to detail, both with quantitative and qualitative data
  • Strong written and verbal communication skills
  • Self-starter who is proactive and takes initiative with a consistent track record leading projects from inception to completion
  • Demonstrated success interacting with all levels within an organization
  • Certified Rehabilitation Counselor, Certified Case Manager, Certified Disability Management Specialist, Certified Rehabilitation Registered Nurse, Master in Social Work strongly desired.
Description
Act as the subject matter authority to research and resolve issues associated with the most sophisticated and complex leave/disability/ADAA/workers’ compensation claims. Partner with Legal, HR management, internal corporate functions, and external vendors to solve critical claim-related issues.Serve as the primary liaison with internal partners to ensure work processes are efficient, automated, and scalable. Responsible for developing appropriate tools and training for internal partners.Responsible for developing and maintaining reporting tools necessary to manage, administer, and track the data associated with the leave/disability/workers’ compensation programs.Act as internal workers’ compensation guide and liaison with third-party administrator, consultants and internal partners.Responsible for running vendor-focused and cross-functional projects. Act as project lead, develop timelines/milestones, and drive projects to successful completion.
Education & Experience
Master’s degree in Vocational Rehabilitation Counseling, Social Work or Bachelor's degree in a related field
Pay & Benefits
  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $105,200.00 and $158,100.00, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.