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Tesla START Instructor Service 
United States, Illinois 
504750498

24.04.2025
What You’ll Do
  • Collaborate with college and START faculty to identify, recruit, onboard, and train START program participants and professionally manage 10-15 START participants to prepare them for full-time roles in a Tesla Service Center
  • Develop site-specific learning plans to ensure compliance with requirements from both Tesla and our academic partners, delivering technical learning solutions to equip service employees for safe and Tesla-quality performance
  • Teach and facilitate participant learning in all START curriculum areas while continually seeking process improvements to model and effectively apply the Tesla Service mindset
  • Provide specialized training to Tesla Motors' Service staff on electric vehicles with complex automotive/electromechanical systems, including the powertrain, passive restraint system, steering/suspension/brakes, thermal management, and high-voltage DC systems as required
  • Maintain expert knowledge of maintenance and repair methods, techniques, parts, tools, and materials used in vehicle servicing, as well as effective problem-solving and customer service experience within the Tesla Service environment
  • Develop new START curriculum in close consultation with Tesla Academy, Service Teams, FTS, and Service Engineering Team, ensuring that programs and processes align with Tesla's objectives
  • Manage training location operations including but not limited to inventory management, vehicle maintenance, tool and equipment maintenance, location set-up, communications, and safety
What You’ll Bring
  • Degree or certificate from a university program in Automotive Technology or an equivalent qualification
  • Demonstrated ability to collaborate and act as a partner to academic institutions, adept at both teaching and coaching to facilitate others' learning
  • Ability to facilitate effective problem-solving initiatives and activities
  • Strong expertise in automotive system repair and training, including the capacity to read and interpret mechanical drawings and electrical schematics
  • Excellent verbal and written communication skills, and demonstrated confidence and professionalism in working customer-facing roles
  • Highly skilled with common workplace and database software (PowerPoint, Excel, Word, Outlook)
  • Valid driver's license required