JPMorgan Cloud Developer Experience Product Manager 

United States, California, Palo Alto 

504570511

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Identifies and addresses pain points in the developer workflow to streamline processes and improve overall satisfaction
• Establishes key performance indicators (KPIs) to measure developer productivity, such as deployment frequency, lead time for changes, and mean time to recovery (MTTR)
• Evaluates and implements tools and platforms that enhance development efficiency, such as integrated development environments (IDEs), version control systems, and CI/CD pipelines
• Promotes a culture of continuous improvement by regularly reviewing processes, gathering feedback from developers, and implementing best practices
• Communicates progress, challenges, and successes to stakeholders, ensuring transparency and alignment with business objectives on a regular basis

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong understanding of software development processes, tools, and technologies, often demonstrated by a degree in Computer Science, Engineering, or a related field
• Ability to define, track, and analyze key performance indicators (KPIs) related to developer productivity and application health
• Experience with continuous integration and continuous deployment (CI/CD) practices and tools, such as Jenkins, GitLab CI, or CircleCI
• Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and present findings to stakeholders
• Strong analytical and problem-solving skills to identify pain points in the developer experience and devise effective solutions
• Experience with Agile development methodologies and practices

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Several years of experience in product management, particularly in roles that involve working closely with engineering teams and focusing on developer tools and platforms
• Knowledge of cloud services and platforms, including AWS, GCP, and Azure, and how they can be leveraged to improve developer workflows