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Uber Head Global Enterprise Accounts Uber Eats Taiwan 
United States, West Virginia 
504073224

17.04.2025

Leadership & Team Development

  • Lead and coach a team of high-performing Account Managers to drive customer retention, growth, and solution adoption.
  • Foster a culture of performance, accountability, and professional development.
  • Set clear goals, provide ongoing feedback, and build succession pipelines.

Commercial Strategy & Execution

  • Develop and execute a customer growth strategy that aligns with both country and Uber’s broader sales and go-to-market objectives.
  • Use data-driven decision-making to optimize account segmentation, expansion plays, and revenue targets.
  • Ensure sales forecasting, pipeline management, and account planning are effectively executed.
  • Monitor market trends, customer needs, and competitive landscape, adjusting strategies accordingly.
  • Expand Uber’s footprint in key segments by building strong relationships with major accounts.

Customer & Market Engagement

  • Act as a trusted advisor to key customers, ensuring Uber solutions drive measurable business impact that expand Uber’s footprint in key segments.
  • Build strong relationships with C-level and senior stakeholders, negotiating complex deals with a solution-selling approach.
  • Drive cross-functional collaboration with Operations, Product, and Marketing teams to tailor solutions to customer needs.

Financial & Operational Excellence

  • Own revenue targets and P&L accountability for the Global Enterprise segment in Uber Eats Taiwan.
  • Identify opportunities to improve sales efficiency, increase quota attainment, and optimize pricing models.
  • Implement best-in-class processes for tracking performance, KPIs, and customer success in partnership with Commercial Operations.

Stakeholder Management & Cross-Functional Alignment

  • Collaborate with regional and global leadership to shape Uber’s commercial strategy in Taiwan.
  • Ensure alignment with cross-functional teams to drive product-market fit and support market-specific nuances.
  • Advocate for customer feedback to influence product development and innovation.
  • Represent Uber in industry events, conferences, and executive-level business engagements.
  • Ensure alignment between local market operations and global commercial initiatives to drive consistency and scale.

Basic Qualifications

  • 10+ years of experience in sales, account management, or commercial leadership roles.
  • Fluency in Mandarin and English.
  • Experience leading high-performing account management teams in a fast-paced environment.
  • Strong track record of driving revenue growth, customer retention, and solution-based selling.
  • Excellent ability to engage and negotiate with senior stakeholders (C-level, VP-level).
  • Strong analytical and data-driven approach to decision-making.
  • Experience working in complex, matrixed, and cross-functional global organizations.

Preferred Qualifications

  • Experience operating in the tech or eCommerce industry.
  • Knowledge of Taiwan’s F&B industry and growth prospects.

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