Microsoft Senior Business Analyst 

Taiwan, Taoyuan City 

502375783

The Microsoft Teams Data team's charter is to foster a data-driven culture to encourage and enable the entire organization to make more informed decisions through data. Our data and analytics team works closely with engineering, marketing, finance, and business leaders toopportunities for improving the customer experience and accelerate our business's growth in support of this mission. This is a unique opportunity to bring your knowledge of business strategy, enterprise software offerings, as well as your understanding of dataand best practices, to help Microsoft deliver the best experience possible for our customers and partners.We are a modern product and services organization, one of the largest business & consumer services on the planet, with over 300 million monthly active users.collaboration within Teams. We use data to organize our backlogs. We empower our industry-leading design and user research teams to own the user experience of our product. We take a direct role in framing our business value directly to our customers and vibrant community of fans.

and grow that diversity.We believe it creates the best outcomes andis the source for.

Business analysts on this team will be part of the broader data science team, and specific product teams focused on tangible and immediate business impact.

re looking fobe responsible forthe business and strategy through these metrics. You are going to partner closely with data science and product management in helping drive decisions through data in our rhythm of business.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• Bachelor's Degree in Statistics, Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 7+ years experience in data analysis and reporting, business intelligence, or business and financial analysis
  • OR Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 5+ years experience in data analysis and reporting, business intelligence, or business and financial analysis
  • OR equivalent experience.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in Statistics, Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 10+ years experience in data analysis and reporting, business intelligence, or business and financial analysis
  • OR Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 7+ years experience in data analysis and reporting, business intelligence, or business and financial analysis
  • OR equivalent experience.
• 4+ yearsleveragingpassion for and understanding the need to deliver the right business impact by working with stakeholders to turn business problems into data analysis questions and unearthing deep insights from data.
• Experienceas abusiness analyst.Experience workingon AI products, oron an online collaboration, video conference, ormessagingproduct is a plus.
• Havea track recordof innovative thinking and problem-solving skills using Big Data.
• Have the ability to deliver on ambiguous projects with incomplete data.
• 4+years experiencewith data visualization tools such as Power BI, Tableau, or Looker.
• 4+years experiencewith Python and/or R for statistical analysis and data modeling.
• 4+years experienceutilizingSQLandExcel for data manipulation and analysis.
• Ability to convince others of their ideas and communicate complex analysis & insights to a non-technical audience.

• Develop metrics,designreports,dashboardsfor rhythm of business support, long-term strategic planning,andincreasetheteam’sagility forself-serviceinsights.
• Identifyopportunities to use AI-powered solutions to answer business questions.
• Drive long-termstrategicplanning bydefining key performance indicators, forecasting trends, and developing data-driven frameworks that inform business priorities and investment decisions.
• Monitor key business metrics, proactively flag unexpected metricmovementsand conduct deep dives to understand underlying root causes.
• Apply a user experience design best practices to ensure data analysis is easily consumable through visualization, presentation, and storytelling.
• Lead discussions interpreting results and connecting them to relevant business context. Provide actionable recommendations tooptimizebusiness investments in a way that can be repeated and scaled as needed.
• Identifyand automate common metrics and visualizations that speed up our decision-making.
• Manage requirements and communicate project progress clearly and promptly.
• Develop and manage relationships with product and business leaders across the organization to understandobjectivesandidentifyopportunities. Collaborate closely with other Microsoft Data Science and Data Engineering teams to deliver data-informed solutions to address the business's most essential needs.