Citi Group User Experience Strategist VP 

United States, Texas, Irving 

499613404

Responsibilities:

• Invent and inspire customer experiences and user flows that are radically consistent, curiously easy, and bold by design.
• Partner with Creatives, Strategists and Project Managers and other team members to develop effective end-to-end customer experiences across all channels.
• Have a deep understanding of the Citi product offering, the market in which Citi operates, and the target customers.
• Review and Interpret creative briefs along side members of your experience design team
• Understand customer goals, business requirements, technical constraints, and be able to work within project parameters.
• Embrace and apply Design Thinking principles with agile methods
• Develop original design concepts and manage the design project through execution.
• Capable of designing three unique creative solutions to one problem in a hands-on manner – and, then, able to objectively filter and evolve the best ideas.
• Confidently present project objectives, insights, and creative solutions persuasively to internal stakeholders
• Skilled at concepting, illustrating, art directing and managing photo shoots.
• Skilled at presenting objectives, design approaches, and creative solutions to stakeholders in an articulate and persuasive manner.
• Interpret stakeholder feedback and communicate feedback to the design team.
• Experiment with new tools and techniques and share your learning.
• Engage in all aspects of the project.
• Motivate, mentor and inspire other members of the team.
• Stay abreast of industry trends and best practices in order to facilitate discussions and guide the decision making process to meet project objectives.
• Demonstrate thought leadership through participation at industry conferences.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6+ years of experience designing web and mobile experiences with an understanding of responsive design, iOS and Android design systems. Print/offline experience is preferred.
• Proven leadership and management skills with multiple direct reports
• Associates or Bachelor's Degree in Graphic Design, New Media or related field.
• Portfolio that represents a wide range of design styles, diverse projects and a clear personal aesthetic.
• Intimate knowledge of Photoshop, Sketch and the Adobe Creative Cloud suite of applications. HTML is a plus.
• Impressive design, conceptual thinking, and typography skills.

Education:

• Bachelor's/University degree or equivalent experience

Anticipated Posting Close Date:

View the " " poster. View the .

View the .

View the