Purpose and Objectives
The S/4HANA Cloud Delivery as part of the IntelligenceEnterprise Group - is responsible for the complete life cycleS/4HANA Cloud Software as a Service (SaaS) solutions.
The S/4HANA Cloud Delivery drives and executes all requiredactivities based on an end-to-end approach and facilitates allfunctions from development engagement to design,
Administrator within the S/4HANA Cloud Delivery departmentin Mexico.
As a member of this team you will be responsible for systemand landscape operations and you will be dealing with theand Hungary.
Expectations and Tasks
- Operation of SAP’s Verification & Production Landscapes
- Creation and/or Redesign of existing operation concepts in the SAP Development/Verification/Productive environment
- Evaluation of new technologies/software to improve automation
- Technical and operational tasks incl. tracking and processing of customer requests
- Contribute and conclude Root Cause Analysis.
- Coordination with other support functions and team to resolve the issues in a timely manner.
- WILLINGNESS TO WORK IN SHIFTS: 24/7 COVERAGE
Education and Qualifications
- Bachelor, Master or equivalent graduate.
- Experience in Basis Administration and goodknowledge of SAP NetWeaver technology
- Knowledge on HANA DB administration
- Ability to quickly analyze technical problems
- Understanding of SaaS and Cloud offerings orproducts, and related processes is an advantage.
- Deep knowledge of Software logistics, andperformance & optimization
- Must have worked on production support Project.
- Strong analytical and troubleshooting skills.
- Exposure to ITIL/ITSM processes.
- Customer oriented, self-motivated and pro-activeworking attitude.
- Working in fast changing environments, acquiringand sharing knowledge and improving processes.
- Fluent in English (oral and written
Work Experience and Skills
- More than 6 years relevant experience
- Strong technical Basis Administration knowledge.
- SAP Hana Certification (preferred).
- ITIL Certification. SA