Palo Alto Sr Principal Site Reliability Engineer SASE 

United States, California 

499301511

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Develop Intelligent Automation: Design, build, and maintain automation solutions to handle everything from provisioning and deployment to failure detection and remediation.

• Empower Engineers with Self-Service Tools: Build and maintain user-friendly self-service tooling—including internal web portals, Slack bots, and automated JIRA workflows—to streamline developer and operational tasks.

• Define and Uphold Reliability Standards: Establish and manage Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to meet and exceed our Service Level Agreements (SLAs).

• Lead Incident Response: Act as a key leader during production incidents, driving resolution, and conducting blameless postmortems to prevent future occurrences.

• Leverage AI for SRE: Utilize AI-powered tools for advanced observability, anomaly detection, predictive alerting, and automating complex operational tasks to enhance system reliability.

• Build for Scale: Collaborate with engineering teams to design and implement scalable, highly available, and secure infrastructure.

Your Experience

• Proven experience as a Site Reliability Engineer, DevOps Engineer, or in a similar software engineering role.

• Strong proficiency in a programming language such as Python or Go.

• Experience building self-service tools (e.g., internal web portals, Slack integrations) to improve developer productivity and reduce operational toil.

• Deep understanding of the principles of SLIs, SLOs, and SLAs and experience implementing them.

• Hands-on experience with incident management protocols and participating in on-call rotations.

• Familiarity with using AI/ML tools in an operational context for tasks like log analysis, anomaly detection, or automated remediation.

• Proficiency with cloud platforms (GCP, AWS, or Azure) and container orchestration tools (Kubernetes, Docker).

• A strong problem-solving mindset and a passion for continuous improvement and learning.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $220,000 - $270,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.