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What You'll Do
Hire, develop, and retain SRE Managers and SRE engineering leads, developing and operating Red Hat’s managed OpenShift service offerings
Coach Managers and engineering leads on SRE principles: automation, toil reduction, and root cause analysis
Manage high-visibility project delivery, including estimation, schedule, risks, and dependencies
As the face of SRE in your region, meet with customers in pre-sales and post-sales situations, supporting deep-dive conversations on product capabilities and escalation / problem resolution surrounding incidents
Design processes and communication norms that facilitate coordination across a fast-moving, fast-growing, diverse global team
Lead your team through frequent changes in organization, process, and technology commensurate with a high growth cloud service in a competitive market
Resolve customer issues in cooperation with Red Hat's global customer support team
Participate in a periodic 24x7 management escalation on-call rotation
Design organizational structures to support a global team experiencing rapid growth
Negotiate priorities and tradeoffs with product management and engineers
What You'll Bring
8+ years experience managing engineering teams
4+ years managing engineering managers
4+ years leading distributed, remote teams working across multiple time zones
Ability to discuss complex technical issues with SREs, product managers and less-technical stakeholders, including customers and senior leaders
8+ years with project management methodologies such as Agile Scrum, Kanban
1+ years of experience with cloud providers such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure
1+ year(s) of experience with Kubernetes is a plus
The salary range for this position is $192,400.00 - $327,110.00. Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
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