What You'll Do
- Take ownership for Mobility & Delivery safety in the Iberia & DACH regions to ensure that Uber is the platform of choice when it comes to safety
- Design and implement scalable processes and initiatives to improve safety on the Uber platform
- Understand the business objectives and plans in order to advise on safety implications and give strategic recommendations to senior management
- Work closely with your EMEA counterparts to ensure best practices and lessons learned are shared widely, thus scaling your impact
- Drive improvements in incident handling metrics, fostering compliance with our reporting obligations and improving customer experience
- Work with legal, risk, product and engineering teams to build and deploy innovative technology solutions that support our goals of reducing safety incidents on the platform
- Support the launch of comms campaigns, educational content, strategic partnerships, and other safety initiatives
What You'll Need
- 5+ years of proven experience in one or more of: business operations / product operations / safety / security / consulting or related areas is preferred, but we will consider candidates with less experience if they meet our other requirements
- Excellent project management, planning and organization skills bringing order and simplicity to ambiguous problems and aligning all parties through to execution
- English proficiency
What You'll Do
- Ability to drive progress across a wide variety of partners, across different regions and levels of the organization, and communicate clear priorities
- Ability to take initiative in a constantly-changing work environment
- Ability to work asynchronously across multiple timezones. Willingness to travel.
- Demonstrated experience interpreting and presenting data to various audiences; ability to translate quantitative findings into action plans
- Safety, compliance, fraud detection and prevention experience
- Data management skills; SQL
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .