US Bank National Outreach Client Relationship Consultant 

Kenya, Nairobi County 

49284937

Job Description

Responsibilities:

• Build and foster relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.

• Identify solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.

• Maintain a working knowledge of consumer and business banking products and services including digital products and services.

• Support the process for customers to open new consumer accounts, completes service requests and refers clients to appropriate resources or lending partners.

• Proactively educate clients on emerging and self-service digital products and services to assist with meeting their financial needs.

• Leverage available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

- High school diploma or equivalent
- Five or more years of customer service experience
- Five or more years of sales experience

Preferred Skills/Experience

- Experience in the financial services industry preferred

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.88 - $29.13 - $32.04 U.S. Bank accepts applications for this position on an ongoing basis.