PNC ATM Coordinator 

United States, Pennsylvania, Philadelphia 

492649093

Monday - Friday 8:00am EST - 4:30pm ESTJob Description

• Coordinates assigned Branch and Off-Site ATM machines to provide maximum availability and functionality and meet business objectives. Primary operational and support function for the ATMs in assigned territory.
• Dispatches technicians to troubleshoot and repair out-of-order equipment.
• Analyzes service problems and guides technicians in methods of problem resolution.
• Serves as point of contact for internal an external customers as required to meet business objectives.
• Administers a schedule for routine preventive maintenance.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

ATM (TBF), ATM Services, Branch Banking Systems, Equipment Servicing, Operational Functions, Problem Solving, Products and Services, Service Request Management Process, Standard Operating ProceduresRoles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)
California Residents

Refer to the