Palo Alto Event Support Multimedia Specialist 

United States, California 

491423684

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

Additionally, this role will involve post-production work, including video editing using Adobe Premiere Pro and similar software, to enhance the quality of our event recordings.

Collaboration and Communication:

• Work closely with event coordinators, producers, and other team members to ensure seamless event execution and understand technical requirements to ensure all equipment meets event specifications.
• Communicate effectively with clients and stakeholders, providing updates and addressing concerns as they arise.
• Interface with executive management including C-Level execs to manage and run their events.
• Demonstrate professionalism and tact when dealing with customers and partners at all times

A/V Setup and Operation:

• Set up, operate, and troubleshoot A/V equipment, including microphones, speakers, projectors, cameras, and monitors
• Provide on-site and remote technical support during events, addressing issues promptly to minimize disruptions.
• Monitor A/V systems throughout events, making real-time adjustments as necessary.

Post-Production:

• Edit and enhance event recordings using Adobe Premiere Pro and similar software, ensuring high-quality final products.
• Incorporate graphics, audio adjustments, and other elements to create polished videos for distribution.
• Experience with leveraging GenAI-powered tools to generate creative video assets like custom graphics, animations, or synthetic voiceovers to enhance post-production quality and accelerate content creation workflows.
• Demonstrated aptitude for experimenting with GenAI applications to discover and implement novel techniques for automating repetitive tasks in video production, such as background removal, color grading, or scene analysis.
• A portfolio of created videos is helpful.

Technical Skills-

• Minimum of 3+ years experience in related field (audio/visual services, videoconferencing, event production services or related systems) with the bachelors degree in the relevant field.
• In depth knowledge of A/V technologies including digital video cameras, display/projector devices, remote microphone systems, video switchers, audio mixers & video connectivity
• Experienced in video production equipment, formats & control rooms to include video matrix switchers, audio mixing boards, & various digital & analog video solutions
• Experienced with collaboration services e.g., Zoom, Webex, GotoMeeting, etc.
• Working knowledge of AI video production tools such as Gemini Veo, Mid Journey, Moon Valley, and the like
• Working knowledge of networking such as Ethernet switches, fiber optic & protocol suites i.e. TCP, UDP, HTTP, RTP etc.
• Digital media expertise with strong background and experience with various Apple/PC platforms and operating systems
• Post production experience with advanced editing tools (ie. Adobe Suite, QuickTime, Camtasia, etc) including Panopto editor a plus

Soft Skills-

• Excellent written communication, organizational & multi-tasking skills
• Must be able to work in a flexible environment
• Ability to interface successfully with internal & external clients at multiple levels
• Ability to travel to remote locations to setup AV equipment for meetings or AV rooms
• Detail oriented
• Excellent customer service skills
• Must be a team player
• Must be flexible and adaptable to changing schedules and conditions
• Must be located in a San Jose bay area.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $74000 - $120000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.