JPMorgan Head Vendor Management Global Human Resources 

United States, New York, New York 

490855023

Job responsibilities

• Partners with Product Delivery Managers, Risk and Controls and Finance to ensure vendor oversight and optimization of the broader HR portfolio.
• Oversees and coaches a team to best implement the strategy for adapting and executing the full product-line framework and ensures our core cross-product priorities, sequencing, and trade-offs are realized
• Executes the strategy for reporting and communications to support portfolio management operations and change initiatives
• Implements portfolio-level tracking of controls, financials, resourcing needs, and key prioritization decisions
• Supporting the procurement lifecycle across multiple engagements, issue resolution on active engagements from resource onboarding to payments, estimations, accrual support to Finance / Business Managers, ongoing identification of risks and spend reduction opportunities
• Establishes foundational best practices and toolsets necessary for product lines to manage their vendor portfolio across the lifecycle of a supplier relationship
• Summarizes “state of the portfolio” for executive stakeholders and vendor account review. Monitors performance, proactive view into potential blockers and adjust approach dynamically.
• Constantly view new engagements with a trend lends and balance it with the firms risk exposure.
• Serves as a first line of defense for onboarding/offboarding issues
• Leads HR’s contribution to the firm's corporate social responsibility agenda by influencing supplier diversity, sustainability, and accessibility
• Identify opportunities, make recommendations and help execute changes for increased efficiencies with vendor spend, for example consolidation, working with preferred vendors who give JPM preferential rates and act as a portfolio manager from a Risk Management perspective on corporate Third Party Oversight tools
• Create additional standards for critical vendors as well as monitoring them closely to ensure there are no data breaches, headline risks or reputational risks
• Develop a risk framework for consulting on and advising on risk acceptances

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise in program management or performance optimization
• Proven ability to manage and implement operational effectiveness and portfolio management initiatives
• Proven ability to operate within the product development life cycle and agile methodologies
• Experience and interest in the area where Technology and Business intersect
• Polished written and verbal communication skills with the ability to craft polished presentations, articulate key messages to senior management and stakeholders, including contract commercial terms, commitments, and derived value
• Skilled in Excel, data analysis, and data visualization
• Experience interacting with and influencing senior decision makers
• Excellent organizational and delegation skills with the ability to balance multiple priorities
• Procurement or Vendor Management experience working with suppliers, including negotiations, contract terms and conditions, and performance management
• Commercial mindset especially relating to software (both on-premise and Software as a Service), hardware, and cloud
• Proven ability to hire, retain and develop a team from scratch while also maintaining a robust book of work

Preferred qualifications, capabilities, and skills

• Business
  • Strategic planning, financial/budget, contracting/negotiating terms and conditions, legal acumen, business case development
  • Takes ownership and accountability
  • Multitasking, balancing and prioritization as well as having significant attention to detail is critical for this role
  • Change Agent: Being able to look at how the business, internal processes & external landscape is changing and bring in suitable changes to the team’s operations
  • Ability to influence and execute financially optimal engagements in line with or under approved budgets
• Technical
  • Practical experience and/or foundational understanding of key technology and/or HR disciplines
  • Asset Management: Entitlements, consumption/utilization, license compliance
• Supplier/Procurement
  • Significant Relationship Building Skills both internal & external to the firm
  • Having a client first mindset
  • Performance and risk management capabilities with third party partners