EY ServiceNow Manufacturing Developer 

Poland, Masovian Voivodeship, Warsaw 

490594278

Join our OT/IoT* Security Hub for EMEIA (Europe, Middle East, India and Africa) region.

You will contribute to Cyber Transformation and Service Management competence group in our. You will play a direct role in helping our clients plan, build, and implement ServiceNow manufacturing industry solutions in the areas of OT Visibility (CMDB), OT Service Management, OT SecOps (vulnerability and security incident response), and/or OT Risk Management.

Your scope of duties:

• Solution Development : Design, develop, and implement ServiceNow solutions for the manufacturing industry, focusing on OT Visibility, OT Service Management, OT SecOps, and OT Risk Management.

• Customization and Configuration: Customize and configure ServiceNow applications and modules to align with client requirements and industry best practices.

• Integration: Develop and implement integrations between ServiceNow and other enterprise systems to ensure seamless data flow and process automation.

• Testing and Quality Assurance: Conduct thorough testing of ServiceNow solutions to ensure functionality, performance, and security standards are met.

• Documentation: Create and maintain comprehensive documentation for developed solutions, including design specifications, user guides, and technical manuals.

• Continuous Improvement: Stay updated with the latest ServiceNow features, industry trends, and best practices to continuously improve the quality and efficiency of delivered solutions.

• EY.AI - in this role, your capabilities are augmented by artificial intelligence. With AI-powered solutions your analyses, insights and innovative ideas will reach a higher level. Starting with a series of training sessions, you will then use EYQ - your virtual assistant, along with other unique tools often available exclusively at EY. We continuously invest in innovation to provide you with a work environment where you can focus on the most interesting aspects of your job and create the best solutions for clients.

Skills and attributes for success:

• Experience with ServiceNow platform development and testing

• Experience in one or more ServiceNow products: ITOM, ITSM, SecOps, IRM/GRC

• Experience with CMDB

• Understanding of Common Service Data Model (CSDM) and Service Management concepts

• Fluency in English

• Readiness to travel (10%)

We will also appreciate:

• ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are highly desirable.

• Willingness to learn new things

• Capability to work within a multinational and multicultural team

What we offer:

• Working on international assignments in the EMEIA region

• Hybrid work with 1-2 visits in the office per month,

• Professional and financial support in acquiring recognized qualifications and certifications,

• Udemy for Business - access to more than 3,000 online training courses,

• Go Fluent - language courses,

• EY Badges - global certification of your competencies and the opportunity to earn an MBA title from a prestigious university,

• Career Counselor - a dedicated advisor to support your career development at EY,

• Innovate EY - a unique intrapreneurship program,

• EY Wellbeing program offering access to Wellbee psycho-educational platform, health care package with additional preventive screenings, life insurance, tickets, sports cards and many other benefits (available online and offline).

Together we create amazing things every day. We have people, a development path and trainings, thanks to which you will be able to grow quickly while gaining experience on various projects.