Key Job Responsibilities and Duties:
Lead and grow a team of Agile Coaches: inspire, develop capabilities, manage performance, and build a strong learning culture aligned to Booking.com values.
Own the Agile Coaching strategy, roadmap, capacity, governance and impact; plan and execute initiatives, define operating mechanisms, and report outcomes to leadership.
Build organisational health: create diverse, psychologically safe, high‑performing teams; establish scalable processes, reduce risk and single points of failure, and drive continuous improvement with meaningful metrics.
Partner with Product and Engineering, Business Operations to enable effective delivery of working software: shape data‑informed flow and feedback, remove impediments and dependencies, and reinforce practices that improve predictability and outcomes.
Influence and align stakeholders at all levels: teams, tracks, areas, and business units, creating buy‑in, designing change management approaches, and sustaining behavioural change beyond direct involvement.
Operate hands‑on as a coach for part of your time, leading complex multi‑team engagements and modeling practices at scale across tracks/areas/BUs to accelerate delivery and improvement.
Mentor coaches and leaders; nurture knowledge sharing and communities of practice to elevate craft standards and amplify impact across the organisation.
Own Agile Coach hiring and onboarding; define role profiles, run selection processes, and ensure new hires are set up for success.
Qualifications & Skills:
Broad Job Knowledge (5 - 8 years)
Proven experience managing and developing coaches or similar roles, including talent and performance management.
Strong stakeholder influence skills and change leadership across different levels of an organisation.
Full understanding of agile values and principles,
Working knowledge of multiple agile methodologies (e.g., Scrum, Kanban, XP, Lean, LeSS, SAFe).
Relevant background in Engineering or Product.
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Living and working in Amsterdam, one of the most cosmopolitan cities in Europe
Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide
Working in a fast-paced and performance driven culture
Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
Promote and drive impactful and innovative engineering solutions
Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
Competitive compensation and benefits package and some great added perks of working in the home city of Booking.com
Application Process:
Let’s go places together:
This role does not come with relocation assistance.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
