Amazon Tech Customer Solution Manager Multi Channel Fulfilment MCF 

United States, New York, New York 

486520509

Key job responsibilities
- Own issue escalations related to onboarding, integration and APIs with program ownership of any resulting actions- Report on customer onboarding progress
- Lead technical engagement partnering with 3P App Developers
- Consolidate international customer feedback and requirements related to onboarding, API and integrations to influence the MCF Product development roadmap

- Experience defining program requirements and using data and metrics to determine improvements.
- Experience implementing repeatable processes and driving automation or standardization.
- Supply Chain Management (SCM) domain knowledge.
- ECommerce domain knowledge