Uber Senior Employee Relations Partner Months Fixed Term Contract 

United States, West Virginia 

48509485

About the Role

Qualified candidates for this role must have a minimum of 5 years of hands-on experience in a high-volume case management role. Top candidates will articulate how their critical thinking skills have allowed them to consistently navigate complex people and employment issues.

The Impact You'll Have

• Manage ELR cases within our global process involving interpersonal conflict and/or allegations of misconduct (e.g. harassment, discrimination, bullying, retaliation, etc)
• Analyze context, facts and documentation gathered within ELR’s case management process to develop balanced recommended actions that address any misconduct and restore damaged relationships
• Facilitate restorative conversations (mediated discussions) between employees with an emphasis on outcomes that repair workplace relationships
• Maintain confidential records within a shared case management tool; leverage the case management tool to identify themes affecting employee groups or subgroups and develop a measured response related to trends
• Identify the need for and lead the creation of regional/Country specific workplace best practices training and culture-related work
• Foster action-oriented relationships with HR, Employment Legal and business leaders at all levels
• Actively support, or lead ELR priority projects, including the execution of Uber's Respect@Work Prevention & Response Plan (Australia)

Basic Qualifications

• Undergraduate Degree and a minimum of 5 years of experience in employee relations case management, mediation, or human resources; additional years of experience awarded for relevant advanced degrees (e.g. Juris Doctor, Graduate Degree in Counseling or Mediation, etc)
• Demonstrated case management skills to include: planning, organization, attention to detail, and influencing skills and the ability to deliver multiple tasks or competing priorities within a time-sensitive environment
• Advanced written and verbal communication skills; must be an impactful and persuasive communicator at all levels of the organization

Preferred Qualifications

• Direct experience with conflict management techniques such as mediation and restorative practices
• Significant case management (workplace investigations) capabilities paired with a thorough understanding of APAC, particularly Australian employment principles, concepts, policies and standards
• Experience in designing and deploying PoSH employer responses to legislative change, such as Respect@Work, to ensure compliance with statutory requirements
• Proven data analytics skills with expertise in applying case precedent to inform recommendations and using case data to perform trend analysis
• Strong data management skills with a focus on enhancing team-wide data standards and practices
• The ability to mentor teammates across a global ELR team and work independently to drive results at a high level without day-to-day supervision

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .