Amazon Ops Engineering Technician OpsTech Solutions Supply Chain 

United States, Tennessee, Nashville-Davidson 

484117960

Key job responsibilities
• Support and work in assigned department. as required
• Work with internal customer to quickly identify, root cause and resolve inbound receive issues
• Work through inbound receive tickets
• Complete time studies
• Complete process audits
• Assist with collecting metrics and product attributes
• Assist with testing out new technologies and software
• Track and report labor hours
• Verify SOP compliance
• Ensure successful area performance through tracking, reporting, and feedback of performance
• Participate in Operational Excellence initiatives in some capacity
• Fully understand workflow and daily production goals
• Review and update SOP, as required
• Assist in keeping work area clean and organized
• Identify and address safety hazards within the work area
• Participate in safety initiatives
• Additional duties, as assignedA day in the life
• Review emails
• Check for assigned work
• Review inbound receive tickets, provide updates and or chase stakeholders for updates
• Review the inbound receive area to check for blockers
• Sync with Operations and address any concerns/call-outs
• Collect time studies
• Conduct process audits
• Write SOPs

- • High School Diploma or Equivalent Diploma or one year of continuous Amazon experience
- • Ability to work flexible schedules/shifts/areas
- • Experience in Microsoft Office, Intermediate excel skills for data analysis.
- • Experience working in Problem Solve

- • Completed Bachelor’s Degree
- • Excellent interpersonal skills
- • Demonstrated problem solving skills and analytical skills
- • Good communication skills (written and verbal)
- • An awareness and willingness to use Operational Excellence tools and techniques