Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
- Provide strategic direction and input to the technical development of Professional Services Consultants reporting to you
- Manage the activities of the team such as hiring, development, promotions, time off, expense reports, development growth, training, and corrective actions
- Build relationships with customers who have long term engagements to ensure that the timelines are being met, feedback on how the consultants are performing, escalations, etc.
- Build relationships with the sales team to ensure customer requirements are met, drive new business by utilizing Professional Services capabilities and offerings
- Ensure all customer engagements are successful
- Provide status to the Services leadership team on all major activities, issues, escalations, etc.
- Participate in the development and execution of strategic direction and input to the technical development of the Position requires weekly onsite customer meetings in NYC Metropolitan
Your Experience
- Experience managing teams of 10+ multi-disciplined, technical resources and/or at minimum have experience managing highly complex client projects/programs with multiple stakeholders
- Knowledge of networking technologies and managing teams in a large-scale deployment/environment
- Skilled in key business systems – SFDC, Clarizen, G-Suite preferred
- Knowledge of cybersecurity technologies such as NGFW, SASE, SOAR, and XDR
- The ability to solve problems creatively and develop and manage business solutions for complex problems
- Demonstrated leadership and team-building capabilities
- Demonstrated experience meeting revenue and/or customer satisfaction targets
- Excellent written and verbal communication skills
- Strong emotional intelligence and ability to manage challenging situations
- Certifications such as CISSP and/or others like PMP preferred
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $151000 - $208000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
