The Senior Manager, ERP Systems will be responsible for leading a team of ERP professionals, managing system roadmaps, driving strategic initiatives, and ensuring the seamless operation of ERP processes. This role requires a blend of technical expertise, leadership, and business acumen to optimize and enhance ERP capabilities across the enterprise.
Key Responsibilities:ERP Strategy & Roadmap
- Develop and execute the ERP system strategy, aligning with business objectives and growth plans
- Drive ERP scalability, process automation, and system enhancements to improve efficiency and performance
- Stay ahead of industry trends, ERP best practices, and emerging technologies to optimize business operations
ERP System Leadership & Governance
- Lead the design, implementation, and continuous improvement of ERP processes and system functionality
- Define and enforce governance standards to ensure data integrity, security, and compliance (SOX, GDPR, ASC 606)
- Own and manage ERP-related vendor relationships, contracts, and licensing
Cross-Functional Collaboration
- Partner with Finance, Sales, HR, and IT teams to identify pain points and deliver ERP-driven solutions
- Work closely with stakeholders to translate business requirements into scalable ERP functionalities
- Act as a trusted advisor to executive leadership on ERP capabilities and strategic initiatives
ERP System Integration & Optimization
- Oversee ERP integrations with key business applications (CRM, BI tools, Data Warehousing)
- Leverage tools like Boomi, Celigo, MuleSoft, SuiteFlow, and REST/SOAP APIs to optimize workflows
- Improve data flow, reporting, and analytics capabilities to support decision-making
Team Leadership & Development
- Lead and mentor a high-performing team of ERP administrators, engineers, and analysts
- Foster a culture of continuous improvement, innovation, and collaboration
- Provide career development opportunities and technical training for team members
Compliance, Security & Risk Management
- Ensure ERP compliance with regulatory and internal controls, including SOX and audit requirements
- Implement role-based access controls (RBAC) and security best practices
- Support internal and external audits by providing system reports, documentation, and evidence
Required Qualifications:- 8+ years of ERP experience, with at least 3+ years in a leadership role managing ERP systems (preferably NetSuite, SAP, Oracle, or Dynamics 365)
- Proven experience in ERP system strategy, implementation, and optimization
- Strong knowledge of finance, accounting, procurement, order-to-cash (O2C), and record-to-report (R2R) processes
- Hands-on experience with SuiteScript (1.0, 2.0, 2.1), SQL, REST/SOAP APIs, and integration tools (Boomi, MuleSoft, Celigo)
- Ability to manage ERP projects end-to-end, including system upgrades, migrations, and process automation
- Excellent leadership, stakeholder management, and cross-functional collaboration skills
- Strong analytical and problem-solving abilities with a data-driven mindset
- Understanding of SOX compliance, GAAP, ASC 606, and ERP security best practices
- NetSuite Administrator, ERP Consultant, or equivalent certification
- Experience working in a high-growth SaaS, eCommerce, or enterprise technology company
- Familiarity with BI/reporting tools (Power BI, Tableau, NetSuite Analytics, Looker)
Success Metrics:- Strategic Impact – Drive ERP initiatives that enhance business efficiency, automation, and scalability
- Operational Excellence – Ensure ERP system reliability, performance, and compliance
- Stakeholder Satisfaction – Act as a trusted partner, providing solutions that meet business needs
- Leadership & Team Growth – Build and mentor a world-class ERP team, fostering innovation and excellence
**MongoDB is an equal opportunities employer**
Req ID - 1263098780