JPMorgan KYC Quality Assurance Vice President 

India, Karnataka, Bengaluru 

481603032

You will be responsible for conducting continuous analysis against internal standards, procedures and regulatory requirements to ensure quality, completeness, and accuracy. The Quality Assurance team supports the review of activities performed by several Line of Business (LOB) teams that support the firm’s Global AML Program with the primary focus placed on review and analysis of KYC records

Job Responsibilities

§ You are expected to manage the QA team in Bengaluru for KYC QA and is expected to manage the following responsibilities:
§ In addition, the VP is also expected to protect the clients' and Banks' interests and ensure that their integrity is maintained within the marketplace.
§ To ensure department procedures are maintained and internal processes can adapt to market/client demands.
§ To maintain optimum service level for all clients ensuring any reasons for and proposed solutions to, negative trends are documented and escalated.
§ Interpretation of KYC standards, guidelines, policies and procedures
§ Perform ongoing formal testing of completed work cases to ensure controls/ standards are met
§ Review the quality of completed work cases to pre-defined test scripts which are based on quality testing standards Question and investigate the reliability and integrity of data, the validity of conclusions and the appropriateness of assumptions made (where appropriate).
§ Identify key issues, risks, trends, observations and provide reporting of results to key stakeholders§ Present findings via formalized feedback loop process, track and monitor corrections to identified critical defects (CAO Ops or GFCC)
§ Present complex and sensitive issues to senior management in a persuasive manner.
§ Work with Global Partners to ensure consistency with the Global QA framework and governance approach Strong functional skills, understanding of Loan products, documentation and reconciliations.
§ Proven communication and leadership skills.
§ Strong control and quality orientation, understanding of controls and awareness of quality tools and practices.§ Ability to mentor, coach & delegate to subordinates§ Ability to develops new methods or procedures (or leverages existing ones) to improve quality and eliminate unnecessary work or costs.

Required qualification, skills and capabilities:

Strong AML/KYC knowledge with the ability to demonstrate and coach how to identify AML risk within client profiles and products along with expected mitigating tasks to reduce AML risk; Min 10 years of direct AML experience ( Transaction Monitoring experience not required)

§ Bachelor’s degree in Commerce, Finance, or equivalent work experience with Min 12-14 years of experience within the Financial Services industry;