JPMorgan Vice President Quality Assurance 

India, Karnataka, Bengaluru 

183116797

Job Responsibilities:

• Develop and implement a comprehensive quality assurance and control management strategy aligned with organizational risk management frameworks and business objectives.
• Lead the team in conducting thorough risk analyses, control issue detection, root cause analyses, and effective remediation.
• Engage with a wide and diverse group of stakeholders to ensure alignment on risk and control priorities and initiatives.
• Manage stakeholder relationships effectively, leveraging strong communication skills to influence and drive control transformation projects.
• Oversee the analysis of program-related data (e.g., KRI/KPI) and develop insightful reports to support business strategies.
• Ensure systematic documentation and reporting of Quality Assurance testing outcomes and risk assessments.
• Mentor and develop the QA and Controls Team, promoting a culture of continuous improvement and operational excellence.

Required qualifications, capabilities and skills:

• Bachelor’s degree or equivalent experience required
• 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance.
• Expertise in Quality Assurance, risk analysis and assessment, root cause analysis, reporting, and process reviews.
• Strong proficiency in Microsoft Office Suite

Preferred qualifications, capabilities and skills:

• Knowledge of intelligent automation tools such as Tableau, Python, Alteryx, or UI Path.