SAP Finance Specialist - O2I CSS Global Services Team 

Philippines, Pasig 

480899327

What you’ll do

• Reviewing and interpreting software contracts terms and conditions; ensuring validity and accuracy in alignment with our internal policies and maintaining SOX compliance.
• Timely processing of customer sales orders into SAP systems.
• Ensuring license entitlement is correctly entered into SAP systems, thus allowing customers to receive correct software, access and license keys.
• Generating invoices and/or credit notes upon order completion.
• Archiving and maintaining all contractual documentation.
• Supporting AR and Sales teams in resolving invoice discrepancies, maintaining customer records, conducting billing research, and addressing general queries.
• Providing post-sales support, as needed.
• Responding to internal and external queries within the Service Level Agreement.
• Ensuring month/quarter end close activities are completed timely and accurately.
• Driving efficiency and process improvements.
• Assisting in projects, reporting activities, monitoring tasks, and performing adhoc tasks as required.

What you bring

• A business education is preferred.
• 3 years and above of relevant work experience.
• Fluency in English with excellent communication skills.
• Keen attention to detail, a high level of organization, and strong follow-up skills.
• Adaptability, with the ability to prioritize tasks and solve problems with minimum supervision.
• Patience, empathy, and the ability to handle difficult customers with professionalism.
• Strong team player attributes and work ethics.
• Highly skilled in team collaboration and able to work effectively with team members across different regions.
• Willingness to learn and adapt in a dynamic environment.
• Excellence in stakeholder management.

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