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Siemens Sr Site Reliability Engineer SRE United States, North Carolina, Charlotte 480371108
17.04.2025
In everchanging SaaS landscape there are a few persistent items that contribute to developing quality solutions with speed. Namely, ensuing operational activities are treated as software development enhancements, manual tasks are remediated though automation, risk reduction though compartmentalization of services/code and consumption of readily available provider services. Product/development teams require an accountable partner to advance on these topics, The SRE (Site Reliability Engineering) team will be this partner.
Responsibilities
- Incident Management, Game Day coordination,
- Create and drive Metric/observability solutions and reviews
- Support production readiness reviews
- Cross division role model to advance the SRE practice in Siemens
- Complete technological control over methods of automation, codifying optional activities, microservice architecture, platform engineering to ensure changes, updates or technical advancements are in place for a product
- Ensure the team can provide the design, deployment, automation, and scripting solutions to drive new capabilities, visibility, and efficiency
- Simplify highly complex ideas, architectures and concepts to encourage achievable adoption
- Collaborate with other technical platforms and partners to engineer automated and integrated solutions between tools, services, teams that increase availability, reliability, and performance
- Own and ensure the internal and external SLA’s meet and exceed expectations
- Be part of maintaining a 24x7, global, highly available SaaS environment
- Participate in an on-call rotation that supports our production infrastructure
- Troubleshoot production availability incidents that often span across multiple teams and services
- Ensure the SRE team can coordinate production incident post-mortems, and contribute to solutions to prevent problem recurrence; with the goal of automated response to all non-exceptional service conditions
- Communicate to business and technical partners on incidents as they occur when they impact system performance or availability at a critical level
Required Knowledge/Skills, Education, and Experience
- Bachelor’s Degree or equivalent experience;
- Proven experience as a Site Reliability Engineer or equivalent role;
- Experience working in a large organization though a SRE transformation where existing applications were adapted to contemporary targets
- Proven experience with automation via scripting & API development
- Experience with software development in the cloud
- Experience with monitoring tools(Datadog, CloudWatch, CloudTrail, Cloudability, or equivalent tools)
- Proven experience with containerization, specifically Kubernetes
- Experience with Amazon Web Services (AWS) services andTerraform, CloudFormation, Ansible, or equivalent tools
Preferred Knowledge/Skills, Education, and Experience
- Desired certifications include: Datadog, Kubernetes, Security, AWS certification
- Understanding of ITIL
- Deep understanding of SRE and Incident management strategies
- Experience with issue/incident tracking tool(ServiceNOW, ServiceDesk, Jira or equivalent tools) andopen source tools (Linux, Python, Git, Ansible)
- Experience on Enterprise IT environment with distributed environments
- Networking concepts, including firewalls, VPN, routing, load balancers, security and DNS
- Senior level system administration experience, including troubleshooting, support, mentorship/training, and oversight
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Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
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