Amazon Business Analyst II Customer Engagement Technology 

United States, Washington, Seattle 

479205013

Key job responsibilities- Deliver results according to project Go-To-Market strategy, and schedules, while maintaining SLAs on velocity, productivity, and quality.- Generate and analyze metrics to identify problem areas. Suggest solutions or changes for improvement and amend SOPs once approved.
- Manage projects, identify requirements, and work with various teams to improve tools and identify automation opportunities.A day in the life
Overall Scope:1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience partnering with executive-level leaders to identifying and solving business issues