Informatica Sr Principal Sales Operations Analyst 

India, Tamil Nadu, Chennai 

478805938

This a Program Manager role within Revenue Operations focused on collaboration with Marketing to drive pipeline generation and enhance productivity with supporting technologies. Informatica is always looking for opportunities to innovate by either optimizing core business processes or introduce new technical capabilities, so the Revops Program Manager will assess and recommend ways to make our sellers in prospecting roles more efficient and effective. This role will serve as the subject matter expert in lead-to-opportunity processes who translates business objectives into clear requirements which are aligned across multiple global stakeholders and delivered in collaboration with analysts, developers, architects, scrum masters, and project managers to ensure those objectives are successfully met. The successful candidate will have proficiency across an array of prospecting technologies such as Salesforce, Salesloft, 6Sense, LinkedIn Sales Navigator, ZoomInfo, and HG Insights.

Job Requirements

• Collaborate with Marketing, Sales and other cross-functional teams to craft requirements, author user stories and ensure alignment with strategic business objectives

• Optimize prospecting, pipe-gen effectiveness, lead management and lead conversion processes for both BDMs and AEs.

• Salesforce, Salesloft, 6Sense, LinkedIn Sales Navigator, ZoomInfo, and HG Insights

• Work with the CSMs of the above prospecting solutions to update configurations, track and manage the backlog of enhancements, action items and best practices that drive adoption and value.

• Evaluate opportunities to leverage AI to improve prospecting productivity and effectiveness

• Establish governance model for automated cadences with clear roles, responsibilities and criteria for Team cadences vs Personal cadences

• Partner with IT in the development testing and deployment of new capabilities

• Manage User Acceptance Testing with end users, including writing scripts and securing user acceptance sign-offs

• Leverage Jira and Agile delivery principles

• Design and Build reports and dashboards to monitor progress against key program KPIs

• Assist with data management, hygiene, imports and exports across the toolset

• Provide subject matter expertise in the development and delivery of enablement content

• Support end users of technology owned by Revenue Operations

Knowledge and Skills

• Strong knowledge of SaaS sales preferably with experience in Sales Operations or Revenue Operations

• Salesloft, 6Sense, LinkedIn Sales Navigator, ZoomInfo

• Experience supporting multiple integrated systems in an enterprise technology environmen

• Ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams

• Excellent organization skills, with a natural inclination for both strategic and tactical planning, and the ability to turn strategy into tangible results

• Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance and instruction to users

• Ability to work independently with general direction and guidance

• Self-motivated, flexible, team player with solid multi-tasking, time management & organization skills to manage multiple and often changing priorities

• Familiarity with Agile Scrum delivery models

Education and Experience

• BA/BS or equivalent educational background is preferred.

• 8+ years of relevant professional experience.

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Tuition reimbursement program to support your and personal growth
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit