Capital One COAF Ops Sr Coordinator - Refi Lien Perfection Onsite 

United States, Texas, Plano 

477734783

Plano 5 (31065), United States of America, Plano, Texas COAF Ops Sr. Coordinator - Refi Lien Perfection (Onsite)

The Role:

• Candidate will be required to make calls to customers, dealerships, DMVs, and other financial institutions.

• Candidate should be able to utilize probing questions to obtain required information from customers and third parties and by being firm and using negotiation and influencing skills to obtain required documents.

• Candidate will be required to make contact with COAF borrowers in a professional manner and will communicate state specific title requirements in a manner understandable by persons unaware of state titling requirements.

• Candidate must be able to pre-fill state documents required for lien placement, as well as prepare cover letters and operate fax/copy machines.

• Candidate will be required to track and report productivity results and portfolio volumes in excel.

• Candidate should possess great attention to detail and be able to type effectively.

• Candidate should be able to communicate effectively both verbally and in writing.

• Candidate must be dependable and display the ability to drive towards results.

• Candidate should be able to work independently while managing multiple priorities.

• Candidate should display a great level of flexibility and be willing to learn while receiving on the job training with no formal classroom training available.

Plano, TX- This role is an essential position and requires on site attendance

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 6 months of customer service experience

• At least 1 year of experience using Microsoft Office or Google Suite

Preferred Qualifications:

• At least 1 year of titles or lien placement experience

More Benefits, More Health, More Wealth, and More Life

Capital One believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something.

• Medical, Dental, Vision, Prescription coverage Day 1

• Flexible Scheduling

• Paid Time Off

• Wellbeing offerings such as backup childcare and Mental Wellness support

• Tuition Reimbursement

• Paid Training and Development offered quarterly

• Flexible Spending Account

• Life Insurance as well as Disability

• Disability Insurance

• 401 K and Stock Purchase Plan

We believe in the Power of one

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.