Acts as an advisor to the customer’s CIO / IT-department with technology- / operations focus, covering parts of the IT-department of a customer end-to-end.
Try to understand the as-is situation and goals of a customer holistically, helps to translate it into an adequate technology roadmap design (processes, applications, systems) as well as the appropriate operating concept based on SAP’s offerings, with a clear focus on customer success.
Helps operationalizing the customers’ IT-strategies, helps identifying relevant components, approaches, input required, etc. to derive the best possible technology / operations approach for the customer combining public and private cloud as well as On Premise scenarios. Is challenging existing approaches/concepts, to generate a state-of-the-art and future-ready outcome.
Takes a step back if required and helps re-defining the concept to come to the best solution (agility in solution design)
Helps clarifying existing expectations with customer’s technology/ operations experts and stakeholders; helps creating an approach which integrates diverse points of views, and which drives success from a technology / operation perspective. Collaborates with customer / SAP teams for the best possible implementation.
Drives knowledge management and innovation activities based on this experience with customers. Documents successful approaches, tools etc. and makes them available to colleagues at SAP.
Collaborates and co-innovates with the respective development teams.
Helps ensuring overall integration during the implementation project.
Specifically, the Senior Technology Architect…
Helps defining IT strategies, -governance and –architecture based on state-of-the art technology; helps creating buy-in with the customer and works with other SAP-experts on the implementation.
Helps defining the strategic, conceptual, and technological boundaries for the design of the SAP-centric IT landscape as well as their financial impact. Can address the organization as well as the procedures of customers’ IT-departments with a focus on high efficiency, stability, and performance. Helps customers to implement a state-of-the-art Technology-Innovation Roadmap.
Knows several solutions to address the need for cost sensitive IT operations versus supporting innovation in the age of digital transformation.
Stays abreast with newest technological developments driving the Digital Transformation as well as the top technology trends; uses this knowledge to drive the SAP innovation story with customer engagements.