Playtika MIS Applications Team Leader 

Israel 

475933994

• Lead and manage the ServiceNow team, providing guidance, support, and mentorship to team members.
• Collaborate with stakeholders to gather and analyze requirements, and translate them into technical specifications and solutions.
• Manage and prioritize the team's workload, ensuring timely and high-quality delivery of projects and tasks.
• Oversee the development, implementation, and maintenance of ServiceNow solutions, ensuring they align with business requirements and objectives.
• Ensure the effective integration of ServiceNow with other systems and applications within the organization.
• Monitor and manage the performance of ServiceNow solutions, identifying and addressing any issues or areas for improvement.
• Implement and maintain a robust work methodology, including Agile practices, to ensure efficient and effective project delivery.
• Conduct regular code and solution reviews to ensure the quality of the team's work.
• Develop and maintain documentation, including technical specifications, user guides, and training materials.
• Stay up-to-date with the latest ServiceNow features, best practices, and industry trends, and apply this knowledge to drive continuous improvement and innovation.
• Foster a collaborative and positive team environment, promoting knowledge sharing and professional development.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 4+ years of experience working with ServiceNow, including development, implementation, and administration.
• Strong leadership and management skills, with experience leading a technical team.
• Excellent problem-solving and analytical skills, with the ability to think strategically and drive innovation.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Experience with ITSM, ITOM, CSM, and other ServiceNow modules.
• Critical thinking and problem-solving skills.

Preferred Skills:

• Experience with Agile methodologies and project management tools.
• Knowledge of ITIL processes and best practices.
• Familiarity with other IT service management tools and platforms.