JPMorgan Branch Operation – Senior Product Associate 

United States, Ohio 

475573833

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Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Demonstrates foundational product and customer knowledge to drive allocation of high-value requirements for delivery
• Serves as a subject matter expert in supported features, articulating business and user needs, and collaborates with PO/APO to understand project scope and priorities
• Utilizes Agile backlog management tools (JIRA, Confluence) to create detailed user stories and partners with team members to document and refine product features, user stories, and acceptance criteria
• Coordinates with scrum team and technical leads to prioritize scope, objectives, and constraints for development sprints, and assists in troubleshooting problems, developing support materials, and working issues to resolution
• Supports QA and testing activities, clarifying acceptance criteria and use cases as needed

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Foundational knowledge of the product development life cycle, design, and data analytics
• Foundational knowledge of JIRA and confluence tools
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Proven numerical, analytical, and strategic problem-solving skills

Preferred qualifications, capabilities, and skills

• Associate or bachelor’s degree
• Previous Product management and/or Branch experience