Service Account Manager
Job DescriptionCS Service Account Manager
:
Develop and execute a tactical sales plan to exceed financial targets that include sales of: Multivendor Agreements, Warranty Conversions, Billable Conversions, Contract Renewals, and Point of Sale (POS) interventions with account sales teams.
- Develop and drive a credible and productive long-term relation with customers to maximize the value (top- and bottom-line) of the short & long term CS business with the account for Philips based on the deep understanding of customers strategies and priorities external trends, market insights on industry trends, competitive landscape, legislation.
- Coordinate efficient One Philips approach to the customer, by working withEQ Sales, CS Marketing, Service deliveryteam members at account.
- DevelopCS Account Strategyaligned with the Customer’s priorities, and drive key account customer Sales Plans in order to fulfill key account plan growth.
- Drives continuous CS process improvement via Lean.
- CS Funnel Management via daily management methodology.
- Develop, maintain and improve of the relations a limited number of key accounts to keep or to set Philips as preferred supplier.
- Initializing and coordinating all Philips efforts to the accounts in order to maximize the output of the sales group.
- Maintain and develop Installbased business including SVC, Techmax and CLV.
Qualifications & Requirements:
- University degree with 2-10 years of related experience in healthcare industry
- Prefer related experience inRadiology and Cardiology area
- Experience in building and executingaccount strategy and CRM
- Passionate and motivated mindset to boost the sales and overcome business challenge
- Winning sprit, resilience and ability to influence colleagues
- Customer orientation, good communication skill
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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