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Philips Service Account Manager 
South Korea, Seoul 
474973911

05.07.2024
Service Account Manager
Job Description

CS Service Account Manager


:

Develop and execute a tactical sales plan to exceed financial targets that include sales of: Multivendor Agreements, Warranty Conversions, Billable Conversions, Contract Renewals, and Point of Sale (POS) interventions with account sales teams.

  • Develop and drive a credible and productive long-term relation with customers to maximize the value (top- and bottom-line) of the short & long term CS business with the account for Philips based on the deep understanding of customers strategies and priorities external trends, market insights on industry trends, competitive landscape, legislation.
  • Coordinate efficient One Philips approach to the customer, by working withEQ Sales, CS Marketing, Service deliveryteam members at account.
  • DevelopCS Account Strategyaligned with the Customer’s priorities, and drive key account customer Sales Plans in order to fulfill key account plan growth.
  • Drives continuous CS process improvement via Lean.
  • CS Funnel Management via daily management methodology.
  • Develop, maintain and improve of the relations a limited number of key accounts to keep or to set Philips as preferred supplier.
  • Initializing and coordinating all Philips efforts to the accounts in order to maximize the output of the sales group.
  • Maintain and develop Installbased business including SVC, Techmax and CLV.

Qualifications & Requirements:

  • University degree with 2-10 years of related experience in healthcare industry
  • Prefer related experience inRadiology and Cardiology area
  • Experience in building and executingaccount strategy and CRM
  • Passionate and motivated mindset to boost the sales and overcome business challenge
  • Winning sprit, resilience and ability to influence colleagues
  • Customer orientation, good communication skill


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