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Citi Group Information Security Administration Analyst 
Hungary 
47405583

15.04.2025

IAM (Identity and Access Management) is a global organization within Citi with 900+ employees located across the globe, IAM Budapest has 300+ colleagues locally.

What you will do:

  • Provide core customer service support for assigned applications and systems.
  • Initiate process changes and improvements that increase operating efficiency based on the Lean methodology.
  • Complete moderately complex projects end-to-end, utilizing tools and methodologies.
  • Provide guidance regarding Information Security concepts and policies (IS/IAM policies and guidelines), recommend and implement day-to-day work.
  • Identify, register and resolve potential compliance issues, including accurate closure and inventory tracking.
  • Understand and apply complex decision-making processes by seeking out input from stakeholders and comprehending risks in decision making.
  • Communicate the need for change, involve stakeholders in the change process and apply change theory to complete successful adoption.
  • Coach team member, identify development needs and identify resources to recommend stretch capabilities.

Your profile:

  • 1 year of relevant experience preferred.
  • Experience in an IT support or customer service role for non-degree (Bachelor or higher degree) holder is preferred.
  • Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices.
  • Effective written and verbal communication skills.
  • Strong analytic/diagnostic skills.
  • Be able to work with virtual and in-person teams.
  • Demonstrated knowledge of operational process changes and improvement.
  • Utilize Microsoft applications for creating and maintaining basic files.
  • Good command of English language (both verbal and written).

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

  • Cafeteria Program
  • Home Office Allowance (for colleagues working in hybrid work models)
  • Paid Parental Leave Program (maternity and paternity leave)
  • Private Medical Care Program and onsite medical rooms at our offices
  • Pension Plan Contribution to voluntary pension fund
  • Group Life Insurance
  • Employee Assistance Program
  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
  • Flexible work arrangements to support you in managing work - life balance
  • Career progression opportunities across geographies and business lines
  • Socially active employee communities with diverse networking opportunities

Time Type:

Full time

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