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Microsoft Program Manager II 
United States 
474008988

11.06.2024

Commerce + Ecosystems (C+E) is responsible for enabling and optimizing the end-to-end customer journey on the Microsoft Cloud.

Required/Minimum Qualifications:

  • 3+ years experience in program management, digital content publishing/management, or experience in a writing or editing role
    • OR equivalent experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Bachelor's Degree AND 5+ years experience in program management, digital content publishing/management,
    • OR experience in a writing
    • OR editing role
    • OR equivalent experience.
  • 3+ years recent experience with digital publishing modalities (e.g., Web, social media, in-product, training, online ads).

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until June 14, 2024.


Responsibilities
  • Engages with existing partners and stakeholders to equip them with the correct information and meet their expectations.
  • Learns and understands the current state of content experiences in one's area of expertise, including knowledge of tools, techniques, strategies, and processes that can be utilized to improve process efficiency and performance.
  • Assumes accountability for reporting out and clearly communicating on status. Collaborates with team members to enhance customer and content experiences.
  • Aligns with expectations for content delivery and contributes to timely delivery.
  • Delivers content for a feature or limited set of features or customer scenarios. Works with senior colleagues to understand how their work fits into the bigger picture.
  • Gathers content requirements from others in order to effectively deliver content.
  • Contributes to the content curation process by assisting with defining content themes within specific products.
  • Combines product business metrics to assess impact of work and optimize content.
  • Builds knowledge of and ensures content experiences adhere to guidelines/standards/values (e.g., accessibility, inclusive content, Microsoft brand guidelines, compliance, search engine optimization).
  • Embody our culture and values