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The Business Manager role supports effective financial management across a specific area of the enterprise technology business. Business managers will lead or be involved in activities such as
financial management
resource management
vendor support
product management support
general running of the business
Your key responsibilities
Partner with a specific ET team to understand their portfolio, product, business strategy, prioritization, etc. to facilitate quality service delivery.
Work with the Business Office Lead for your area to ensure all key business management processes are followed and that accurate plans and forecasts are prepared in line with the financial calendar
Identify Risks and Opportunities in your area of scope
Leverage Reporting to:
Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc.
Produce integrated life cycle information for the function, portfolio, and sub-portfolio levels to show for example demand requests, budget v actual v projected spend, program/project delivery
Monitor people process and technology within ETS.
Work with teams to drive data accuracy
Financial management
Oversee FY Plan and forecasting activities
Monitor and report on actual and projected spend to ensure function operates within FY Plan/Outlook – function, portfolio, and program/project levels.
Monitor and report on program/project financials to ensure project managers are managing financials in accordance with sound financial principles and recommend corrective actions
Work with product costing to assure products are aligned to the costing model
Process
Drive the implementation and embedding of process, methods and best practice into service and portfolio activities for the function, including project management, financial management, resource management, etc.
Drive best practice through the champion networks and knowledge coordination
People
May supervise one or more BM analysts
Works as required to improve:
Selection and performance management of staff members
Evaluate, counsel, mentor and provide feedback on performance
Ensure training and development of staff members
Support staff members directly or indirectly in their roles
Skills and attributes for success
Technical skills requirements
End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial)
Experience in end-to-end financial management – plan, forecast, actual – function, portfolio, and program/project levels
Very good understanding of product and service delivery related key performance indicators
Project delivery experience in a similar IT environment
Business Analytic skills
Additional skills requirements
Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
Customer orientation and responsiveness
Ability to deal efficiently with escalations and difficult situations/people under pressure
Outstanding self-management, influence and relationship management, information presentation and interpersonal, communication
English language skills - excellent written and verbal communication
Experience working in a global IT environment
To qualify for the role, you must have
• Experience in performing analytics on material GL accounts including, but not limited to, Purchased Services, Software maintenance, hardware maintenance
• Strong analytical skills and the ability to consolidate financial information which will represent key business drivers of results in executive level presentations
• Ability to lead business initiatives in collaboration with senior ET leaders, as well as all levels of the organization
• Ability to identify opportunities for improved forecasting and planning accuracy
• Ability to identify opportunities for additional savings and efficiencies
• Strong organizational skills with experience of managing business and financial processes
• Ability to work in a high-pressure environment (either directly or indirectly)
• Experience in working in a global environment and an ability to interact with different cultures and build strong working relationships
• Ability to effectively communicate and collaborate with diverse audiences and influence multiple stakeholders across the organization
• Ability to maintain confidentiality in all aspects of the job and use critical thinking and problem-solving skills
• Working knowledge of EY tools such as PPM, ECM, Retain and Apptio.
Ideally, you’ll also have
• Ability to clearly define business problems, primary drivers, and present proposed solutions
What we look for
• 5+ years of experience including demonstrated leadership in business and financial management and analysis. Product management and/or project management or a related discipline is desirable but not required.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid changes
• Ability to work and team with a multitude of different people to balance demands
• Ability to deal efficiently with escalations and difficult situations/people under pressure
• Outstanding management, interpersonal, communication, organizational and decision-making skills
• Demonstrates ability to define, implement and manage processes
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
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