Microsoft AI Lab Operations Manager 

Germany, Bavaria, Munich 

469158936

Required/Minimum Qualifications

• (e.g. business development, consulting, program management)
  • OR equivalent experience.
• Experience building partnerships and working across organizations.

Additional or Preferred Qualifications

• Fluency in German language.
• Experience working with startups and/or entrepreneurs.
• Demonstrated track record of owning projects or programs from early concept design through tracking of key results.
• Some knowledge of Microsoft's platforms and processes, including product and partner strategies.

• Partner Management and Governance: Collaborate with internal and external stakeholders to provide a balanced and positive experience to not only the stakeholders, but most importantly our customers and partners.
• Create an impactful pipeline of customers/partners by creating and hosting regular events, working with internal and external stakeholders, building and utilizing professional network.
• Suggest and create new lab programs or derivatives of existing programs for the Munich lab and/or global labs to enhance customer experience.
• Gathering and analyzing high level customer use cases, and create regular product and industry signals reports.
• Responsible for the efficient operation, coordinating and supervising of the activities, adhering to policies (including Microsoft’s Responsible AI guidelines) and procedures established to ensure a smooth flow of activities and efficiencies.
• Develop and establish operating policies consistent with the labs broad policies and objectives and ensures their execution (included but are not limited to): standardizing reporting, defining consistent project/policy frameworks, dashboard publication and communications cascade, experience reporting processes, performance measures and adherence.
• Orchestrate lab events with internal and external teams, including 3^rdparty vendors
• Gather relevant data, create and provide regular lab updates and reports to stakeholders.
• Develop industry expertise including competitive and market dynamics, product and technology trends.
• Work with cross-disciplinary teams to drive strategic customer/partner projects to a success through the lab program.
• Influence and drive results in a complex technical and business environment, including various stakeholders across functions (such as engineering, business development, Microsoft for Startups, marketing, sales, services, finance and legal), as well as external stakeholders across corporate and partner organizations.
• Embody our&