Microsoft AI Lab Operations Manager 

United States, Wisconsin, Milwaukee 

259214014

Required/Minimum Qualifications

• Bachelor's Degree in Business, Liberal Arts, Sciences, or related field AND 5+ years of professional work experience (e.g., investment banking, consulting, finance, corporate strategy, venture capital, legal, business development)

  • OR equivalent experience.

• Experience building partnerships and working across organizations

Additional or Preferred Qualifications

• Experience working with startups and/or entrepreneurs
• Some knowledge of Microsoft's platforms and processes, including product and partner strategies.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until August 12, 2024.

• Partner Management and Governance: Collaborate with internal and external stakeholders to provide a balanced and positive experience to not only the stakeholders, but most importantly our customers and partners.
• Create an impactful pipeline of customers/partners by creating and hosting regular events, working with internal and external stakeholders, building and utilizing professional network.
• Suggest and create new lab programs or derivatives of existing programs for the Wisconsin lab and/or global labs to enhance customer experience.
• Gathering and analysing high level customer use cases, and create regular product and industry signals reports.
• Responsible for the efficient operation, coordinating and supervising of the activities, adhering to policies (including Microsoft’s Responsible AI guidelines) and procedures established to ensure a smooth flow of activities and efficiencies.
• Develop and establish operating policies consistent with the labs broad policies and objectives and ensures their execution (included but are not limited to): standardizing reporting, defining consistent project/policy frameworks, dashboard publication and communications cascade, experience reporting processes, performance measures and adherence.
• Orchestrate lab events with internal and external teams, including 3^rdparty vendors
• Gather relevant data, create and provide regular lab updates and reports to stakeholders.
• Industry Expertise: Develop industry expertise including competitive and market dynamics, product and technology trends.

Knowledge, Skills, and Abilities

• Collaboration: Work with cross-disciplinary teams to drive strategic customer/partner projects to a success through the lab program.
• Influence: Ability to influence and drive results in a complex technical and business environment, including various stakeholders across functions (such as engineering, business development, Microsoft for Startups, marketing, sales, services, finance and legal). Learn to additionally influence external stakeholders across corporate and partner organizations.
• Execution: Demonstrated track record of owning projects or programs from early concept design through tracking of key results. This includes defining objectives and coming up with new ways to scale impact over time.
• Agility: Ability to contribute consistently and positively in a high-paced, fast-changing, ambiguous, and sometimes unpredictable work environment.
• Customer Obsessed: Brings a customer and partner first mindset and knowledge of technology, start-ups, and corporate innovation to authentically engage senior executives and drive results.
• Key interpersonal traits: Motivation, creativity, adaptability, curiosity, continuous learner, resourcefulness, unquestionable ethics & integrity, exemplary organizational skills and high attention to detail.
• The ability to quickly and clearly understand and articulate new technologies and business value to others.
• Some business or technical experience with cloud computing, application development, and machine learning/AI principles.

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