Citi Group Operational Risk Manager Senior Vice President 

United States, Indiana 

468027438

Shape your career with Citi in Dublin. Byjoining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.

e Overview

Operational Risk Management (ORM) is seeking to hire an Operational Risk Manager to support its growing footprint. You will work within ORM’s Processing Risk and Operational Coverage Team, partnering with Securities Services. The Operational Risk Manager will provide hands-on support to Business Units, ensuring that key operational risks are identified, managed, and monitored effectively. You will have the opportunity to recommend and facilitate continuous improvement within processes and controls, promoting operational risk awareness and contributing to a positive organisational culture. As a subject matter and industry expert, you will provide qualified advice & support to Business Partners on a broad range of risk matters, assess new product and business initiatives, investigate Operational Risk Events, test the effectiveness of controls, and promote good compliance with key policies & procedures. The ideal candidate must be able to evidence advanced communication and influencing behaviours.

What you’ll do

• Securities Services activity Governance and oversight which may include (not limited to): Securities Services, Securities Services Operations, with specific focus on Asset Servicing functions.
• Oversee the suite of Securities Services Key Risk Indicators (KRIs) used to measure business performance against risk appetite tolerances.
• Drive Operation Risk Anticipation, Mitigation and Loss Recovery (and respective Recovery Plans) and business implementation and adherence to Operational Risk frameworks.
• Ensure Operation Risk Policy implementation and exception approvals.
• Inform Operational Risk Council on Sub-Segment Level OR related matters Attends in Business Risk Committees and forums as a strong, independent challenger.
• Oversee the annual Key Risk Indicator (KRI) reviews.
• Be a catalyst for Securities Services change initiatives covering change management and end-user computing reduction.
• Export best practices and common risk, controls, and corrective actions through Framework Papers.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Build and maintain effective relationships with Business Partners, establishing credibility by understanding the business, their needs, strategic priorities, and challenges.
• Embrace a level of professional scepticism, naturally seeking to remain objective & validate answers provided before making key decisions.
• Be responsible for identification of remediation plans and future prevention strategies, adhering to, and promoting good compliance with, Issue and Corrective Action Plan (CAP) policy.
• Brings independent oversight and risk management expertise to supported Operational partners.
• Partner with stakeholders across 3 lines of defence (e.g., ORM Regional / Country and/or specialist coverage, Audit, Compliance, Operations etc).
• Meet with business management leadership on a regular basis and build stature and strong relationships to be a valued and respected partner.
• Monitor metrics and key risk indicators, analyse, monitor emerging trends. Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss, and helps ensure compliance with corporate policies, procedures, laws, and regulatory requirements.
• Establish and oversee the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimising losses from failed internal processes, inadequate controls, and emerging risks.

What we’ll need from you

• Relevant experience of Risk and Control oversight. Including an understanding of Operational Risk Management framework tools including Control Assessments, Scenario Analysis, Event Reviews etc.
• Have the capacity to overcome obstacles, demonstrating resiliency, effective mediation skills. Keep up to date with both business and regulatory changes, escalating where necessary. Comfortable to share ideas and look for improvements, promoting best practice across the team.
• Prior Securities services experience, specifically Asset Servicing is strongly desired. To know how the business works in context of the Securities Services – aware of current and future strategies, tactics, trends, policies, and practices.
• Prior Operational Risk, Audit or 1st line Operations experience beneficial. And be comfortable challenging within any of the 3 Lines of Defence, and at all levels of the organisation, regarding the application of the risk management framework e.g., risk policies, technology & tools, governance processes etc.
• Superior communication (verbal and written), facilitation and consensus-building skills. Ability to effectively communicate with senior Securities Services leadership.
• Strong problem-solving skills; comfortable tackling complex problems and breaking these down into manageable pieces.
• Process design and analysis skills.

Time Type:

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