JPMorgan MG & NICE Business Process Lead 

United States, Delaware, Wilmington 

467621321

The New Initiative and Control Execution Marketing Delivery Lead will support meeting the requirements of controls, while partnering with a cross-functional team, inclusive of Compliance, Legal, risk teams and other key stakeholders to ensure we maintain a robust control environment. This position is in the Marketing Growth & Innovation (MG&I) organization of Card Services, a key business within Chase’s Consumer & Community Banking group.

Qualifications:

• 7+ years of Operations, Marketing, Controls and/or Compliance experience
• Bachelor’s Degree required with a major in Marketing, Operations, Compliance, Business Management or similar discipline or related work experience
• Demonstrated experience in facilitating meetings that include an agenda, meeting minutes and general meeting etiquette
• Proficient in Microsoft products and extensive knowledge of Excel and PowerPoint a necessity, SharePoint experience preferred

Ideal candidates would be able to do the following:

• Results-oriented with strong analytical and problem-solving skills
• Effective organization skills with attention to detail, while acting with a sense of urgency when applicable
• Possess strong relationship skills, ability to lead through collaboration, and make critical decisions
• Demonstrate customer-obsession by leading with the voice of the customer
• Proven ability to promote a strong control environment, adhere to risk/control, procedure and process expectations, while appropriately delivering what’s best for the customer