JPMorgan Risk Management - Strategic Analytics Senior Associate 

United States, Delaware, Wilmington 

465643623

As part of the Overdraft Collections Strategy Team, you will perform quantitative and qualitative analysis on overdrawn customers to determine the optimal credit risk strategy to be employed through the collections cycle. You will be responsible for optimizing customer engagement at contact and providing payment solutions to address customer hardship, while mitigating losses. This will include, but not limited to, segmentation, treatment assignment, controls and portfolio monitoring/tracking. This role requires thought leadership, analytical skills, collaboration, and attention to detail to effectively drive loss mitigation and loss recoveries in collections. This role will support our Risk Management efforts and have direct impact on the consumer P&L through mitigated net credit losses or increased recoveries

Job Responsibilities:

• Optimize customer contact and engagement strategies via strategy monitoring and test on the margins
• Support development and implementation of new initiatives to enhance customer contact and segmentation
• Develop strategy performance monitoring framework for new Connected Commerce/Alternative lending initiatives
• Maintain an adequate control framework across strategies, including but not limited to data adequacy, strategy performance and exception handling

Required qualifications, capabilities and skills:

• BS degree or minimum 3 years Risk Management or other quantitative experience required
• Background in statistics, econometric, or other quantitative field required
• Experience in SAS or similar analytical software
• Ability to query large amounts of data and transform the raw data into actionable management information
• Ability to problem solve synthesize / analyze diverse information, develop recommendations, and makes decisions
• Demonstrated experience in applying analytics to efficiently and pragmatically solve business problems through structured problem solving approaches
• Strong written and oral communication skills
• Experience delivering recommendations to management

Preferred qualifications, capabilities and skills:

• Masters degree in related discipline
• Experience in Consumer Risk Management Strategies role