JPMorgan Client Solutions Architect-Payments-Vice President 

United States, California, Palo Alto 

463966145

Innovate and optimize solutions and tailor products for complex client needs

Job responsibilities

• Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases
• Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
• Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
• Identifies and defines development requirements for product design enhancements based on clientfeedback
• Be a key member of a JPMorgan account team with deep involvement in defining the customer strategy; Identify and close new complex opportunities and accelerate solution adoption.
• Serve as a subject matter expert on payments solutions and possess a deep understanding of our clients’ needs and current industry trends
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery.
• Collaborate with the account team to respond to client RFPs in a timely manner

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise working across a related broad set of products
• Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
• Experience supporting Sales in pricing, pipeline planning, and account planning
• Experience working with clients in a technology field and interfacing with engineers
• 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Thorough understanding of the software development lifecycle and API architecture.
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem.